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Tag Archives: voice of the customer

09Feb 2022
State Fund

We Asked Our Policyholders and Brokers How Satisfied They are with State Fund. Here’s What They Said.

Did you know that we have a department dedicated to collecting feedback from you and your clients to improve your experience with State Fund? Every year, the Customer Experience team takes the pulse of customer satisfaction through a Voice of … Read more »

09Sep 2021
State Fund

Tell Us How We’re Doing! Take Our Annual Customer Survey Starting September 15

This year our Voice of the Customer survey runs September 15-30. Look for an email invite in your mailbox mid-September. We encourage you and your staff to tell us what you think. We’ll use your feedback to shape our services … Read more »