Tag Archives: voice of the customer
We Asked Our Policyholders and Brokers How Satisfied They are with State Fund. Here’s What They Said.
Did you know that we have a department dedicated to collecting feedback from you and your clients to improve your experience with State Fund? Every year, the Customer Experience team takes the pulse of customer satisfaction through a Voice of … Read more
Tell Us How We’re Doing! Take Our Annual Customer Survey Starting September 15
This year our Voice of the Customer survey runs September 15-30. Look for an email invite in your mailbox mid-September. We encourage you and your staff to tell us what you think. We’ll use your feedback to shape our services … Read more