Tag Archives: Voice of the Customer survey

21Feb 2019
State Fund

The Results Are In! 2018 Voice of the Customer Survey Results

Feedback can be affirming or painful. Good, bad, or ugly, we appreciate the honesty of our customers and what we learn from listening. Last fall, more than 800 brokerage employees and 5,200 policyholders completed our 7th Annual Voice of the … Read more »

18Jan 2018
State Fund

Voice of the Customer Survey Results Are In

The results are in, and the news is good!  Nearly 900 brokers and over 4,000 policyholders completed our 6th annual Voice of the Customer survey, giving us feedback to help State Fund make improvements across the organization. The survey offers … Read more »