Tag Archives: voc

10Jan 2023
State Fund

Voice of the Customer Survey Results

Feedback is a gift. Good, bad, or ugly, we appreciate the honesty of our customers and what we learn from listening. Last fall, more than 275 brokerage employees and 2,400 policyholders completed our Annual Voice of the Customer survey. The … Read more »

16Sep 2022
State Fund

Our Annual Customer Survey is Back!

In order to provide service that meets or exceeds your expectations, we need to hear from you. One way we gauge our performance is through our annual customer survey. This year the survey runs September 14-30. Look for your email … Read more »