Tag Archives: survey
We Asked Our Policyholders and Brokers How Satisfied They are with State Fund. Here’s What They Said.
Did you know that we have a department dedicated to collecting feedback from you and your clients to improve your experience with State Fund? Every year, the Customer Experience team takes the pulse of customer satisfaction through a Voice of … Read more
This year our Voice of the Customer survey runs September 15-30. Look for an email invite in your mailbox mid-September. We encourage you and your staff to tell us what you think. We’ll use your feedback to shape our services … Read more
Feedback can be affirming or painful. Good, bad, or ugly, we appreciate the honesty of our customers and what we learn from listening. Last fall, more than 400 brokerage employees and 4,800 policyholders completed our annual customer survey. The results … Read more