Archives

16Sep 2022

We’re Here to Help

We know that your clients rely on you; and in turn, you rely on us. We have a variety of services designed to offer assistance and support when you need it. Below are all the ways you can contact us:

BROKER PORTAL

Our Broker portal saves you time and money. Through State Fund Online you can:

  • Submit new business applications
  • Access policy, claims and quotes information
  • View commission reports and statements

 

State Fund Online
To obtain an account, call the Broker Hotline at
(800) 834-2393 

*New – Chat in real time with a State Fund Representative

Monday – Friday, 8AM to 5PM

BROKER HOTLINE

Our broker specialists are standing by to answer your questions on these topics:

  • Commissions and Statements
  • Commission rate changes and payment schedules
  • Change of address and other information

 

BrokerAdministration@scif.com

(800) 834-2393

Monday – Friday, 8AM to 5PM

BROKER OF RECORD AND BROKER OF SERVICE

The BOR desk can help to answer questions related to your broker of record and broker of service requests, including:

  • When your request was received
  • Processing of request
  • Questions regarding new business submissions

 

BORDesk@scif.com

(888) 302-3540

(888) 302-3538 Fax

 

CLAIMS REPORTING

(Insured and California State Agencies)

 

(888) 782-8338

(800) 371-5905 Fax

*New – Use our Virtual Assistant to find your claim and adjuster information

 

STANDARD PAYMENT ADDRESS

Use this address for:

  • Newly bound policies
  • Non-urgent payments
  • Payroll reports

 

State Fund
P.O. Box 51092
Los Angeles, CA 90051-5392
OVERNIGHT PAYMENT ADDRESS

Use this address for:

  • Certified mail
  • Express mail
  • Overnight mail
Lockbox Service #0107441

ATTN: STATE COMPENSATION INSURANCE FUND
3440 Flair Drive
El Monte, CA 91731-2823

For any other questions, please speak to one of our customer service support representatives at (888) 782-8338.

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